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Client Intervention & Assistance

Ensuring the rights and freedoms of older adults
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Client Intervention & Assistance services are provided in the community by a registered social worker who provides urgent intervention and support in critical situations. Services will directly assist clients to work through situations by offering intervention, emotional support, and essential information regarding one’s rights and choices.

Services are available for vulnerable and at-risk seniors, persons with disabilities, and residents of care homes and care facilities. Services are client directed, confidential, and delivered at no cost to the client.

Transitional care planning, advocacy, case management, and community awareness-building services are available based on identified need.

Please email chapintake@familyservicekent.com or phone the CHAP Intake Coordinator at 519.354.6221 x246 for more information or to make a direct referral.