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Home Help

Services to help people to live independently at home
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As of January 1, 2022, changes will take effect in Home Help services, including updated fees:

$20.00/hour for general housekeeping services & $25.00/hour for personal care services

Home Help is a brokerage service, operated by CHAP, which matches clients to appropriately skilled Home Helpers, based on client-identified need and goals. Home Helpers are self-employed Independent Resource Contractors who have been carefully screened by the Home Help Service Coordinator. Screening includes a criminal background check, verification of professional credentials, and professional reference checks.

An in-home assessment is offered free of charge to ensure all client needs are addressed. All assessments are completed by the Home Help Service Coordinator who is a registered healthcare professional.

Services offered range from general housekeeping and maintenance to personal support and attendant care. Affordable rates for a variety of services range from $18.00 to $20.00 per hour. Services are available across Chatham-Kent for older adults age 60+ and adults 18+ with an identified disability.

Referrals are welcome from community partners, healthcare providers, family, friends, or self. To initiate a referral or inquire about services, please phone 519-354-6221 ext. 246 or email chap@familyservicekent.com.

Please note: As a result of the current pandemic, our available service roster has decreased.  Longer wait times for a Home Helper match and subsequent service delivery may occur. Our disinfecting, PPE, and screening protocols remain in place for essential in-home assessments.

Find our Service Registration Form here.

Please find the Home Help form here.