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Contact Us

Please review our Privacy Policy below prior to submitting your personal information
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Contact Us

Phone: 519.354.6221
Toll free: 1.855.4FSKENT (437.5368)
Fax: 519.354.5152

50 Adelaide Street South
Chatham, ON
N7M 6K7

Accessibility: The office is fully wheelchair accessible.

For concerns, complaints, or general feedback, please contact the Executive Director at  feedback@familyservicekent.com


Monday, Thursday, & Friday – 9:00 a.m. – 5:00 p.m.
Tuesday and Wednesday – 9:00 a.m. – 9:00 p.m.
Saturday and Sunday – CLOSED

Agency Holiday Hours

  • December 23: 9am to 12pm
  • December 26 & 27: closed
  • December 28 & 29: 9am to 5pm
  • December 30: 9am to 12pm
  • January 2: closed

Regular Hours resume January 3, 2023.

December Transportation Notice

All December 21-January 3 drives must be booked by December 17 at noon.

NOTE: Transportation is not available for service on December 25 and January 1.

December Frozen Meals Order Notice

Due to the holidays, there will be only 1 order placed in December.

Please order by December 8, for delivery between December 14 & 15.

Email Us

Please do not use the email form below for any Crisis or Emergency Situation, and please allow for 2 business days for a response. Please review our Privacy Policy prior to submitting your personal information.

If you are in Crisis:

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