Support, assistance, and advocacy for older adults
Short-term, person-centred support services are available for vulnerable and at-risk seniors, persons with disabilities, and residents of care homes or supported living in Chatham-Kent. All services are client directed, confidential, and delivered at no cost. Please note that this is not a crisis service. This is a voluntary program and service users can withdraw from the program at any time.
What services are available?
Personal assessment(s) at home or in the community
Information and referrals to community programs and services
Advocacy for individuals’ needs and/or rights
Areas of assistance may include:
Elder abuse and neglect
Age-related future planning
System navigation – community resource and health care
How does it work?
The Service Coordinator works with clients to:
Complete assessments and identify areas of concern.
Identify client-led service goals.
Connect clients with a worker and/or community services
Worker offers professional supports and advocacy:
Works alongside service users to address areas of concern
Focuses on growth, development and independence
Facilitates overall well-being and resilience
Advocates to remove barriers to care
Explores options to address concerns of abuse or neglect
Develops safety plans when appropriate
Assists with transitional care planning
Eligibility: Services are available to seniors 60 years of age or older and adults with disabilities who live in Chatham-Kent. Referrals are welcome from community partners, healthcare providers, family, friends, or self. To initiate a service request, please phone 519.354.6221 ext. 246.
Cost: Our Client Intervention Services are free and donations are very welcomed. All donations help us continue our support, empowerment, and advocacy work benefiting all members of the Chatham-Kent community.
If you are experiencing an emergency, call 911 immediately.
If you are experiencing any type of abuse or neglect, you can call the Seniors Safety Line (SSL) at 1.866.299.1011, a “senior friendly” service with a live counsellor available to help with emotional support, safety planning, information and referrals 7 days a week, 365 days a year.
If you are a caregiver you can call the 24/7 Caregiver Helpline. The Helpline is designed for caregivers in Ontario who are in need of support services or information for themselves or the person they care for.